The Characteristics of a GREAT Loan Officer, with Matt Bates

Matt Bates from Movement Mortgage, and Emilio DiSpirito discuss the things that make a reputable Loan Officer.  Several of the points made are taken from the video and are copied below for your convenience!

Characteristics of a Great Loan Professional

  1. Be available and pick up your phone!
  2. Be an educator.
  3. Listen to your client.  Listening is paramount to understanding your customer’s needs.
  4. Behind every great Loan Officer, there is a great assistant!
  5. Know the entire process and set realistic and proper expectations.
  6. Know your guidelines, and know what you DON’T know.

For More Information

To learn more about Movement Mortgage and the services they provide, and to contact Matt directly, visit: